Engineering Development Group Manager

Job Summary

Not the typical Engineering Manager job role. Do you have passion for coaching and people management?

The Engineering Development Group (EDG) hires entry level Engineers (Bachelors, Masters and PhDs). You will manage & coach 15-18 individual contributors by identifying & developing their technical, professional and personal skills for a successful technical career at MathWorks.

This role focuses on:-

  • career development & coaching of entry level engineers
  • continuous improvement initiatives, department level project ownership
  • management of Technical Support responsibilities

Responsibilities

  • Performance Management - provide ongoing coaching on career advancement opportunities for the growth and development of entry level engineers
  • Manage a Technical Support team such that they meet and exceed customer expectations and achieve continuous improvement of service levels
  • Provide coaching and guidance on customer case management, response time, and teamwork in providing technical support to our customers
  • Continuous interviewing and hiring of qualified entry level engineers (Bachelors, Masters and PhDs) throughout the year
  • Collaborate with our Software Development and Customer-facing teams on Technical Support and customer issues
  • Establish and evolve effective business goals, strategies and processes
  • Develop procedures, proposals, plans & guidelines and implement them

Minimum Qualifications

  • A bachelor's degree and 7 years of professional work experience is required. 2 years management experience is required.

Additional Qualifications

  • Bachelors or Masters degree (Engineering/Computer Science degree required)
  • 2-5 years of people management experience (software company preferred)
  • Expereince working with customers
  • Effective leadership and coaching skills: Ability to guide, motivate, and inspire others
  • Stakeholder Management: Keeps others informed, involves the right people in decision making
  • Is proactive and demonstrates strong initiative
  • Has the ability to envision processes & procedures to address working dynamics within the group

Plusses:

  • Previous experience with interviewing and hiring
  • Prior experience with Knowledge Management
  • Experience working with globally distributed teams

Why MathWorks?

It’s the chance to collaborate with bright, passionate people. It’s contributing to software products that make a difference in the world. And it’s being part of a company with an incredible commitment to doing the right thing – for each individual, our customers, and the local community.

MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs 4500 people in 16 countries, with headquarters in Natick, Massachusetts, U.S.A. MathWorks is privately held and has been profitable every year since its founding in 1984.

Contact us if you need reasonable accommodation because of a disability in order to apply for a position.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. View The EEO is the Law poster and its supplement.

The pay transparency policy is available here.

MathWorks participates in E-Verify. View the E-Verify posters here.

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