Consulting Manager

Resumen del empleo

MathWorks is a global leader in providing cutting-edge technical computing and design automation tools. We are committed to empowering our customers with innovative solutions that drive success across various industries. We are seeking a highly experienced and results-oriented leader to join our rapidly expanding Consulting Services Group. As a key member of our worldwide management team, you will play a pivotal role in defining and executing a winning services strategy that aligns with our business objectives and ensures customer satisfaction.   Your key focus areas will be:

• Customer Impact: Prioritize customer satisfaction and deliver measurable business value to clients.
• Innovation: Continuously seek new opportunities to improve service delivery, enhance customer experience, and develop innovative solutions.
• Team Leadership: Foster a high-performing and collaborative team environment that encourages growth and development.

 This is an exceptional opportunity for a passionate and results-driven engineering professional with a proven track record in consulting and leadership to significantly impact the growth of a thriving service business. You will have the chance to work with cutting-edge technologies, lead a talented team, and contribute to the success of a global leader in the industry.

Responsabilidades

• Strategic Leadership:
• Lead and mentor a team of highly skilled industry and tools experts.
• Drive revenue growth and market expansion.
• Stay abreast of emerging technologies and industry trends to identify new service offerings and address evolving customer needs.
• Partner with various Technical Managers and oversee the delivery of high-quality consulting services, ensuring projects are executed efficiently and effectively.
  
  
• Customer Success:
• Collaborate with consultants and cross-functional teams to drive customer success outcomes and foster long-term client relationships.
• Design and implement new and innovative professional service offerings that address evolving customer needs and market trends.
• Partner with sales, pre-sales, and engineering teams to develop consulting business.
• Articulate and communicate a clear and compelling customer value proposition to senior and executive-level decision-makers.
  
  
• Go-to-Market Strategies:
• Define, develop, and implement innovative go-to-market strategies and tools tailored to different customer segments (large, mid-market, small).
• Identify and pursue new business opportunities across key industry verticals (e.g., Automotive, Industrial Automation, Aerospace & Defense, etc.).
  
  
• Team Leadership & Development:
• Manage and mentor a high-performing team of consultants, fostering their professional growth and skill development.
• Oversee staff performance within a defined performance management framework.
• Collaborate with Technical Managers and grow the consulting team through recruitment and talent development.
  
  
• Business Development & Strategy:
• Develop and maintain strong senior and executive-level relationships with key customer accounts.
• Contribute to the overall sales and service strategy, collaborating with management teams to allocate resources effectively and achieve business objectives.
• Participate in industry events and activities to enhance market visibility and build thought leadership.

Cualificaciones mínimas

• Candidates for this position must be authorized to work in Korea.
• A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

Cualificaciones adicionales

Preferred Qualifications

• A bachelor's degree and +15 years of professional work experience (or equivalent experience) is required. More than 5 years management experience is required.
• Proven track record of growing a service-related business in a technical field.
  
  

Additional Qualifications

• Proven experience in a leadership role within the consulting industry, ideally within the engineering or technology sector.
• Strong understanding of technical computing and design automation tools and their applications. Prior experience as a user of MathWorks solutions is a plus.
• Demonstrated ability to develop and execute successful business strategies.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a fast-paced and dynamic environment.
• Good written and spoken English
• Travel as required:  Travel to customer facilities and MathWorks field offices and subsidiaries up to 30% of the time
• This position is located in Seoul