Cannot log into MATLAB Web App Server

I configured my web app server to authenticate with OIDC (Azure AD), I’m able to login but I directly get taken to this page asking me to login again and the same loop keeps happening. The message is "You have logged out. To access MATLAB web apps, log back in."

Answer 1

[MathWorks Support Team]

This is because you don't have access to the web app server based on the rules configured from Role-based Access.

If you believe you should have access, make sure you have used the right attribute value in the json file. For example, you might need to use the full email address ([e-mail]) instead of just the account name(johnH).