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How do I set my proxy server settings in the Installer/Activation client so that I can install MATLAB using my Internet connection?

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I have a proxy server that I use to connect to the Internet. I would like to input those settings into the MATLAB installer so that I can connect to the Internet through the Installer.

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 13 May 2020
Edited: MathWorks Support Team on 13 May 2020
Depending upon your operating system, the instructions for inputting the proxy server settings will differ. See the instructions below for your operating system:
For R2020a and higher please refer to the article below;
Does MATLAB R2020a (and later releases) installer support proxys?
For R2010b and higher, you can use the "Advanced Options" on the first installation screen (or "Connection Settings" button in the activation client) when prompted to choose between an on-line or off-line installation. You can fill in your proxy server details there. For previous releases, see the information below.
Windows:
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To input the proxy server settings through the Installer, click on the "Advanced Options" on the first installation screen when prompted to choose between an on-line or off-line installation. You can fill in your proxy server details there.
Mac OS X:
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Proxy settings are only available as an "Advanced Option" in the activation client. You will need to install manually without the Internet. Once installed, you can enter the proxy in the "Advanced Options" of the Activation client.
Unix/Linux:
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You can pass the installer a flag which will pass the proxy settings to the installer. To do so, start the installer with the "-proxyurl" flag (ex: install -proxyurl). The syntax is as follows:
./install -proxyurl {protocol}://[user[:password]@]hostname[:port][/path]
Alternatively, you can perform a manual installation and then enter the proxy in the "Advanced Options" in the activation client.

  2 Comments

NA NA
NA NA on 8 Apr 2016
same problem. Following thread below did not work for me. I know my connection works and proxy is configured properly in matlab because I can use the urlget function without issue.
(<http://www.mathworks.com/matlabcentral/answers/121434-how-do-i-install-a-support-package-if-my-network-has-a-proxy-or-cannot-connect-to-mathworks-servers>)

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More Answers (3)



Marc Youcef
Marc Youcef on 5 Jun 2019
Same issue here as well, proxy settings set within Matlab-> Web settings and are working but impossible to get them working within the installer itself ...

  1 Comment

Colin Fraser
Colin Fraser on 5 Jun 2019
If you are still having trouble installing the support package, please contact MathWorks support:
-Colin
MathWorks Installation & Licensing Support

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