2023 a version Crashes

Hello,

I have two laptop on one i have 2023a Demo version installed (P71 Lenovo Laptop)

>> ver

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MATLAB Version: 9.14.0.2337262 (R2023a) Update 5

MATLAB License Number: DEMO

Operating System: Microsoft Windows 10 Pro Version 10.0 (Build 19045)

Java Version: Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

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MATLAB Version 9.14 (R2023a)

Simulink Version 10.7 (R2023a)

Fixed-Point Designer Version 7.6 (R2023a)

Signal Processing Toolbox Version 9.2 (R2023a)

On another (P15 Gen2 Laptop)

ver

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MATLAB Version: 9.14.0.2337262 (R2023a) Update 5

MATLAB License Number: 41169230

Operating System: unknown Version 10.0 (Build 19045)

Java Version: Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

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MATLAB Version 9.14 (R2023a)

Simulink Version 10.7 (R2023a)

Fixed-Point Designer Version 7.6 (R2023a)

Signal Processing Toolbox Version 9.2 (R2023a)

I am running same application on both PC but on the one which have my licensed Matlab it keep on crashing (crash dump attached).

Can you please help me, We are paying for a license and still it keep on crashing

[Matt J]

You should send the crash dump to Tech Support.

[Deepak Joshi]

Thnaks Just raised this request

Answer 1

[Andreas Goser]

The crash dump points to "AndesEngineWin.dll" which seems to be nothing created by MathWorks. Thus, this request is probably well handled here in the community. Can you share what that DLL is? Is it in the same location ion both installations and also on the MATLAB path?