matlab system error (internal problem)

I am facing this problem and i need help because i dont know how to fix it

MATLAB crash file:C:\Users\User\AppData\Local\Temp\matlab_crash_dump.7484-1:

------------------------------------------------------------------------
          Access violation detected at Tue Apr 19 21:49:14 2016
------------------------------------------------------------------------

Configuration:
  Crash Decoding      : Disabled
  Crash Mode          : continue (default)
  Current Graphics Driver: Unknown hardware 
  Default Encoding    : windows-1252
  Graphics card 1     : ATI Technologies Inc. ( 0x8086 ) Intel(R) HD Graphics Version 8.771.1.0
  Graphics card 2     : ATI Technologies Inc. ( 0x1002 ) ATI Mobility Radeon HD 6550  Version 8.771.1.0
  Host Name           : User-HP
  MATLAB Architecture : win64
  MATLAB Root         : C:\Program Files\MATLAB\R2016a
  MATLAB Version      : 9.0.0.341360 (R2016a)
  OpenGL              : hardware
  Operating System    : Microsoft Windows 7 Home Premium 
  Processor ID        : x86 Family 6 Model 37 Stepping 5, GenuineIntel
  Virtual Machine     : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
  Window System       : Version 6.1 (Build 7601: Service Pack 1)

Fault Count: 1

[  9] 0x0000000124366950                                   <unknown-module>+00000000
[ 10] 0x000007fef33e8aaa C:\Program Files\MATLAB\R2016a\bin\win64\boost_thread-vc120-mt-1_56.dll+00035498 boost::detail::win32::handle_manager::duplicate+00002330
[ 11] 0x00000000042a6e89 C:\Program Files\MATLAB\R2016a\bin\win64\libut.dll+00093833 utGetNumDataSizeTypes+00005129
[ 12] 0x00000000042a7ef9 C:\Program Files\MATLAB\R2016a\bin\win64\libut.dll+00098041 utLoadLibraryAndAddGlobalSymbols+00000233
[ 13] 0x00000000042a7d8d C:\Program Files\MATLAB\R2016a\bin\win64\libut.dll+00097677 utGetModule+00000029
[ 14] 0x00000000042a804f C:\Program Files\MATLAB\R2016a\bin\win64\libut.dll+00098383 utGetModule+00000047
[ 15] 0x00000000082eacae C:\Program Files\MATLAB\R2016a\bin\win64\m_dispatcher.dll+00109742 QueryMLFcnTable_m_dispatcher+00007002
[ 16] 0x00000000082ec004 C:\Program Files\MATLAB\R2016a\bin\win64\m_dispatcher.dll+00114692 Mlm_MATLAB_fn::try_load+00000048
[ 17] 0x00000000082ec1b4 C:\Program Files\MATLAB\R2016a\bin\win64\m_dispatcher.dll+00115124 Mlm_MATLAB_fn::load+00000052

Answer 1

[Walter Roberson]

You should contact Mathworks for free installation support.