Support packages fail during installation for android package.

Greetings! When I first tried to install the simulink android support package in matlab it worked perfectly, which is when I later got another error because the TestApp could not be detected on screen; however, I tired to uninstall matlab in order to try again... this time however after I press "I accept" on the licence thing for the package, it won't install the support packages... and I get "contact technical support". Any solution to this?

Answer 1

[Karan Singh]

Hi @Christoffer Emilsson,

Could you please share the full error message?

I was in a similar situation once, and the solution was right in front: contacting MathWorks Support. You can reach them here: https://in.mathworks.com/support/contact_us.html

However, there are also MATLAB Answers posts that provide useful debugging steps, which worked well for me. One thing you can try is resetting the toolbox paths by entering the following commands in the MATLAB Command Window:

restoredefaultpath
rehash toolboxcache
savepath

This resolved my issue. Additionally, here are a few links that might help:

• https://in.mathworks.com/matlabcentral/answers/1913005-why-are-my-add-ons-and-toolboxes-not-uninstallable
• https://in.mathworks.com/matlabcentral/answers/1590739-failed-to-open-add-on-manager-and-install-add-ons

Karan