Retrieve License File error

Hello,

We are currently experiencing a license retrieval error on our license id: 40881100. Below I have attached a screenshot detailing the error message. We had never changed any settings after our initial configuration, so we are unsure why this error arose. Please let us know what the problem may be and how we could resolve it. Please also let me know how else I can help faciliate this process. Please also reply back to ([e-mail] and [e-mail]). Thank you very much.

Answer 1

[Arnav Dubey]

As per my knowledge, a possible explanation for this would be because this is a network license, you will have to retrieve the license.dat file from the license server your organization hosts (or set one up if you have not already). If you have not configured your license server yet, Please check the link below for instructions for doing so:

How do I install or update the Network License Manager?

https://www.mathworks.com/matlabcentral/answers/105860

And once you have done so please refer this:

How do I install a MATLAB client for a network license?

https://www.mathworks.com/matlabcentral/answers/106003

If the issue persists, please contact MathWorks Technical Support.