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R2013a on Windows 8 and 8.1 - help/documentation pages garbled and ugly (lack CSS)

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Alex R.
Alex R. on 16 Aug 2013
Answered: Abdul Mohsin on 11 Aug 2017
Hi,
I thought I'd ask before raising a ticket. Ever since I upgraded to Windows 8 and then to 8.1, the help pages from Matlab R2013a appear as if no CSS has been loaded. Viewing the individual html file in Firefox however, it shows fine. Also, search results from the main window are displayed in the help with proper css formatting, but a specific page is not. I tried running Matlab as admin as well, but it made no difference.
Here are some screenshots:
  • https://dl.dropbox.com/s/q9spplsnjdbo8z2/matlab-help-garbled.png
  • https://dl.dropbox.com/s/iadorg8pxz32kc1/matlab-help-page-1.png
  • https://dl.dropbox.com/s/okzfgjmeqwxzmku/matlab-help-page-2.png
Firefox shows the same file just fine:
  • https://dl.dropbox.com/s/9zk02k1d2udsbgq/firefox.png
If I search the doc from the Matlab main window, the search results also show fine:
  • https://dl.dropbox.com/s/af5kpzi5htd0b78/matlab-help-search.png
but clicking on "zeros", it opens a garbled page, as in the first 3 links.
Any clues?
Cheers.

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Daniel
Daniel on 21 Nov 2013
Same problem here !
But I'm on a fresh Windows 7 Pro - 64 bit install (fully updated, comprising IE 11) with Matlab R2013a
Hope in a promptly fix

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