How to solve this problem:Error getting support package information from mathworks.com. Your network connection may be down or your proxy settings improperly configured

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Jingbo
Jingbo el 16 de Mzo. de 2015
Comentada: Madhu Govindarajan el 28 de Ag. de 2018
My Matlab version is Student R2014a,When I want to install simulink for arduino, I can't install it and matalab always shows this error:"Error getting support package information from mathworks.com. Your network connection may be down or your proxy settings improperly configured". and my internet is connected and I turned off anti_virus software and firewal,but I still can't install it.

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Respuestas (2)

Colin Ning
Colin Ning el 18 de En. de 2018
so do i.Do you have known how to solve it?
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Madhu Govindarajan
Madhu Govindarajan el 19 de En. de 2018
This looks like an installation issue. You should contact MathWorks technical support installation team and they should be able to resolve it.
https://www.mathworks.com/support/contact_us.html

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MatlabUser168
MatlabUser168 el 27 de Ag. de 2018
me too ,but how to solve it

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