Hi Jose Hidalgo,
I understand that you are is getting a service error when installing MATLAB Web app server 2021b.
The error message indicates that there was an issue while copying the” webapps.config” and “webapps_launcher.config” files, and that there is an issue with adding a local user. There can be a few reasons why this error is occurring:
1. Insufficient permissions: The user installing the MATLAB Web App Server may not have sufficient permissions to create or modify files in the destination directory. This can lead to errors during the installation process.
2. Antivirus software: Antivirus software running on the computer may be blocking the installation process, preventing files from being modified during the installation process.
3. File corruption: The files being copied during the installation process may be corrupted, leading to errors during the installation process.
Possible workarounds could be:
1. Run the installation process as an administrator to ensure that there are sufficient permissions to create or modify files in the destination directory.
2. Disable any antivirus software running on the computer during the installation process to prevent it from blocking the installation process.
3. Verify the integrity of the files being copied during the installation process. If they are corrupted, download a fresh copy of the files from a trusted source and retry the installation process.
4. Check the system logs for any additional error messages or warnings that may indicate the source of the issue.