I failed to install matlab 2018b with a FIK on my linux server

(Sep 10, 2024 08:12:13) Starting local product/component search in download directory (Sep 10, 2024 08:12:13) Searching for archives... (Sep 10, 2024 08:12:13) Reading /home/azureuser/archives (Sep 10, 2024 08:12:13) 2 files found in /home/azureuser/archives (Sep 10, 2024 08:12:13) Reading /home/azureuser (Sep 10, 2024 08:12:13) 36 files found in /home/azureuser (Sep 10, 2024 08:12:13) Archive search complete. 38 total files found. (Sep 10, 2024 08:12:13) Assembling product list... (Sep 10, 2024 08:12:14) Completed local product/component search (Sep 10, 2024 08:12:14) Error: Unable to locate required installation files. Using a File Installation Key requires you run the installer from a MATLAB DVD or from a directory which contains files previously downloaded via the installer. To obtain the missing files, click Back on the previous screen and select Log in with a MathWorks Account or contact your MATLAB license administrator. (Sep 10, 2024 08:12:14) Exiting with status -2 (Sep 10, 2024 08:12:15) End - Unsuccessful. Finished

It looks like I've missed some files, but I have redownloaded from mathworks for 3 times. The output.log and activate file are attached, would anyone please point out what mistake I've made here?

Answer 1

[Sachin Lodhi]

Hi,

As per my understanding, you are receiving this error due to one of the two reasons -

1. The directory from where you are trying to run installation is different from the directory where you have downloaded the files via installer.
2. There are some files missing which are causing this error.

To resolve the error, you can first migrate to the directory that contains the downloaded files and run the installation. If the issue still persists, then please contact MATLAB license administrator.