I renewed my MATLAB license and get error "1-6379G9" at activation. Can you help me proceed please?

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said abdelli
said abdelli el 8 de Nov. de 2024 a las 19:18
Comentada: said abdelli el 11 de Nov. de 2024 a las 15:51
After my SSD drive crashed I had to reload MATALB, renewed the Software license service. I then downloaded the MATLAB and at activation get teh following: "no more activations fo rthis user.....See solution 1-6379G9"

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Cris LaPierre
Cris LaPierre el 8 de Nov. de 2024 a las 20:00
It looks like you need to deactivate the license on your old machine first. Follow the instructions here:
Link: Deactivate License on Machine
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Walter Roberson
Walter Roberson el 8 de Nov. de 2024 a las 20:59
It sounds like this might have been a Windows machine. Windows machine have the option of locking against the hard-drive serial number. Which works fine... until the day you have to replace the hard-drive.

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