Problems to install matlab in windows 10?

Hi Matlab Community! I have activation key, but I cannot install Matlab in my windows 10. My laptop has 8GB ram, 2.4GHz intel Core i5 processor (64bit). When I was trying to install, it goes upto the step of configuring "Microsoft Visual c++ 2005 redistributable (x64)". After then, it disappears. I tried different versions of R2015b, R2015aSP1, R2015a with both 64bit & 32bit. How can I solve this problem?

8 comentarios

Shuo Li
Shuo Li el 15 de En. de 2016
Hello Md,
Did you fix that problem? I have the same problem now
Md Mosaddek Hossen
Md Mosaddek Hossen el 26 de Jul. de 2016
Editada: Md Mosaddek Hossen el 26 de Jul. de 2016
Yes, I did :) As Bastien Dietemann said, I simply installed "Microsoft visual c++ 2013 (x64)" and restarted. Now, it works (though i didn't remove Visual c++ 2005).
Jorge Bosch
Jorge Bosch el 25 de Jul. de 2018
It worked for me too
Ashish Maurya
Ashish Maurya el 16 de Mzo. de 2019
I am facing same problem. When try to run setup, just nothing happend.
I am using Window 10 , Intel Core i3 , 2.30 GHz, 64bit processor, RAM 4GB (3.89 usable).
Microsoft visual c++ 2005, 2008, 2010, 2013, 2017 already installed.
Please help me. Its urgent !!!
Image Analyst
Image Analyst el 16 de Mzo. de 2019
Like we've said below several times, call the Mathworks for fast and free help. They can talk you through it and even set up a webex to let them see and drive your computer. We can't do that for you.
GHULAM ABBAS
GHULAM ABBAS el 2 de Jul. de 2021
Sir I downloaded matlab 2015 but it is not installing in my PC Window 10.It opens in internet explorer.plz solve my issue.
Walter Roberson
Walter Roberson el 2 de Jul. de 2021
Did you download the 32 bit version or the 64 bit version? Is your Windows 10 32 bit or 64 bit?
Image Analyst
Image Analyst el 2 de Jul. de 2021
@GHULAM ABBAS, welcome back to MATLAB after a 6 year absence. You should really consider using the latest version (unless your computer is only 32 bit) since many, many nice improvements have been made since then. That said, I think the Mathworks will still help you install it. Call them now before they head home for the weekend - you have maybe 7 or 8 more hours. Installation help is free, even for student versions. I know I said that in the comment just before yours, but will you please do that? If not, why not?
Did you click the setup.exe program? I find it very strange that setup would launch internet explorer instead of the MATLAB installer. Or did you click a zip file and it opened in Windows Explorer (a file management app, what Windows 10 now calls File Explorer), and not Internet Explorer (a browser program)? And then did you click setup.exe? I believe you might have to extract files from the zip file to actual files in a folder before you can run the setup program.

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 Respuesta aceptada

Bastien Dietemann
Bastien Dietemann el 10 de Dic. de 2015

0 votos

I had exactly the same problem. I managed to solve it by downloading the latest Microsoft Visual c++ redistributable and removing the 2005 one. I needed to restart the system and then Windows went for the new Microsoft Visual c++ redistributable and the Installation worked.

1 comentario

Md Mosaddek Hossen
Md Mosaddek Hossen el 10 de Dic. de 2015
Editada: Md Mosaddek Hossen el 26 de Jul. de 2016
Thank you for your answer. It worked. :) I simply installed "Microsoft visual c++ 2013 (x64)" and restarted. Now, it works (though i didn't remove Visual c++ 2005). It goes few steps ahead and now downloading Matlab 8.6 updates to finalize installation :)

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Más respuestas (6)

Image Analyst
Image Analyst el 8 de Dic. de 2015

0 votos

Download the redistributable directly from Microsoft : https://www.microsoft.com/en-us/download/details.aspx?id=3387 and install it. Then try the MATLAB installation again. If that doesn't work, then call the Mathworks for FREE and fast help.

8 comentarios

Md Mosaddek Hossen
Md Mosaddek Hossen el 8 de Dic. de 2015
Editada: Md Mosaddek Hossen el 8 de Dic. de 2015
Though I already had it installed, I again downloaded "Microsoft Visual c++ 2005 redistributable x64", but couldn't even install visual c++. It also disappeared the same way. Should I uninstall visual c++ first and then reinstall it?
Image Analyst
Image Analyst el 8 de Dic. de 2015
It's easy enough to try, but I have doubts. You may have to end up calling them tomorrow morning.
Md Mosaddek Hossen
Md Mosaddek Hossen el 8 de Dic. de 2015
which calling number pls?
Steven Lord
Steven Lord el 8 de Dic. de 2015
Go to the Contact Us link in the upper-right corner of mathworks.com. If necessary change the country/region using the dropdown menu. That will give you contact information for your local location or representative.
Image Analyst
Image Analyst el 9 de Dic. de 2015
After you get it fixed, can you come back here and say what it took to fix it, in case others have the same problem?
Md Mosaddek Hossen
Md Mosaddek Hossen el 10 de Dic. de 2015
No, I couldn't solve it. I'll call mathworks in the morning possibly
David Nicola Streuli
David Nicola Streuli el 18 de Jul. de 2020
This download is not longer available

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lakshmikartheek kommaraju
lakshmikartheek kommaraju el 22 de En. de 2016

0 votos

hai i am using mat lab R2010 version in my laptop with windows 7 now i updated it to windows 10 now i am haveing compatibility issue how can i solve it .

1 comentario

Image Analyst
Image Analyst el 22 de En. de 2016
You can call tech support with a thorough explanation of what doesn't work.

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Varalakshmi Vakkalagadda
Varalakshmi Vakkalagadda el 26 de Feb. de 2019

0 votos

Hi, I got the matlab software from my friend, but the setup is not working. I tried installing after downloading the Microsoft visual C++ also. But still the setup is not working. Can anyone please help me with this issue.

1 comentario

Steven Lord
Steven Lord el 26 de Feb. de 2019
Contact Technical Support using the Contact Us link in the upper-right corner of this page.

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Rajalakshmi S
Rajalakshmi S el 18 de Nov. de 2019

0 votos

Hi
WHile Im installing MATLAB 2014b version in MACOS after entering key and choosing folder location products list is shown in that MATLAB 8.6 is missing and shows an error choose location where any of the folder is installed or choose different location and that Im unable to proceed. kindly anyone can help out to solve this issue and can suggest a link to get newer version of MATLAB for macos
Odesanmi Gbenga Abiodun
Odesanmi Gbenga Abiodun el 5 de Sept. de 2020
Editada: Odesanmi Gbenga Abiodun el 5 de Sept. de 2020

0 votos

I am having similar problem,after I updated my window10,my matlab installation disappear. please what can i do to solve the problem. Thanks

3 comentarios

Aadil amin Aakhoon
Aadil amin Aakhoon el 2 de Oct. de 2020
i installed the above software still i got the problem .clicking on setup it does not work.so help me out yo solve the problem
Image Analyst
Image Analyst el 3 de Oct. de 2020
Editada: Image Analyst el 3 de Oct. de 2020
Here is the Guaranteed route to a solution: The FAQ
That will definitely work. If you refuse to even try the FAQ solution, let us know why.

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Sören Mohrdieck
Sören Mohrdieck el 19 de Abr. de 2021

0 votos

Hey guys!
I am having issues installing MatLab R2021a on my Windows 10 notebook as once the unzipping process is completed, the installation window simply does not appear. I have tried multiple things, but I simply do not understand why the installation window would not even pop-up. Any help is well appreciated. Thanks in advance!

2 comentarios

Sören Mohrdieck
Sören Mohrdieck el 19 de Abr. de 2021
*I have deactivated & reinstalled MatLab multiple times without success.
Image Analyst
Image Analyst el 19 de Abr. de 2021
Did you see the other answers? Specifically the one with the FAQ
If you had done what it says in the FAQ 3 hours ago, you'd probably be up and running now. So did you call them? If not, why not??? Trust me, that's the fastest way to success. Or you can wait here for days in the hopes you'll get an answer different than the prior answers.

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