GenTL device not listed

With Image Acquisition Toolbox and Matlab 2017b the Image Acquisition Toolbox Support Package for GenICam Interface is already installed. The Toolbox information window tells me the adapter 'gentl' is installed. I can see with vendor tools the camera is available and functional but not listed under the toolbox adapter.

Answer 1

[Joerg Weigt]

It is close to the 'helper' suggestion about DirectShow. Finally it seems that winvideo, the generic device adapter needs to be uninstalled as it isn't compatible with the DirectShow driver of the camera SDK. Sure, the DirectShow can also be removed, whatever is obsolete. The GenTL listing is also affected by the winvideo href = ""</a> DirectShow situation.

Answer 2

[Helper]

Please try to follow the troubleshooting steps in this documentation link: GenICam GenTL Hardware

If the issue is not resolved, please feel free to contact MathWorks Technical Support