Matlab has encounter an internal error and needs to close - on MacOS in a MacBook Pro after opening some minutes later, no running any programs

Hi, could do me a favor to solve this problem?

Thank you in advance!

MATLAB crash file:/Users/mars/matlab_crash_dump.498-1:

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std::terminate() detected at Sun Jan 13 16:57:59 2019 +0800

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Configuration:

Crash Decoding : Disabled - No sandbox or build area path

Crash Mode : continue (default)

Default Encoding : UTF-8

Deployed : false

Graphics Driver : Unknown hardware

Java Version : Java 1.8.0_152-b16 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

MATLAB Architecture : maci64

MATLAB Entitlement ID : 6257193

MATLAB Root : /Applications/MATLAB_R2018b.app

MATLAB Version : 9.5.0.944444 (R2018b)

OpenGL : hardware

Operating System : Mac OS Version 10.14.2 (Build 18C54)

Process ID : 498

Processor ID : x86 Family 6 Model 158 Stepping 10, GenuineIntel

Session Key : 33ac01a8-3605-48e0-ac51-5dc388273abd

Window System : Quartz

Fault Count: 1

Abnormal termination

Register State (captured):

RAX = 0000000118607bc6 RBX = 0000700006e549e0

RCX = 0000000118670380 RDX = 000000011867a108

RSP = 0000700006e546b0 RBP = 0000700006e549c0

RSI = 0000700006e54a20 RDI = 000000011867ac88

R8 = 000000011860dfbd R9 = 00007fffdeddc74d

R10 = 0000000000000001 R11 = 000000011867a108

R12 = 0000000000000000 R13 = 0000000000000000

R14 = 0000000000000000 R15 = 0000700006e54ec0

RIP = 00000001111fb839 RFL = 0000000111312b24

CS = 0000700006e54820 FS = 0000700006e54800 GS = 000000011860e7c7

Stack Trace (captured):

[ 0] 0x00000001111f4d84 bin/maci64/libmwfl.dylib+00007556 _ZN10foundation4core4diag15stacktrace_base7captureEm+00000020

[ 1] 0x00000001111fa588 bin/maci64/libmwfl.dylib+00030088 _ZN10foundation4core4test17terminate_handledEv+00006392

[ 2] 0x00000001111f89f5 bin/maci64/libmwfl.dylib+00023029 _ZN10foundation4core4diag13terminate_logEPKcPK17__darwin_ucontext+00000149

[ 3] 0x0000000115df267b bin/maci64/libmwmcr.dylib+00632443 _Z19mnPrintErrorMessageRKNSt3__112basic_stringIcNS_11char_traitsIcEENS_9allocatorIcEEEE+00012635

[ 4] 0x0000000115df0207 bin/maci64/libmwmcr.dylib+00623111 _Z19mnPrintErrorMessageRKNSt3__112basic_stringIcNS_11char_traitsIcEENS_9allocatorIcEEEE+00003303

[ 5] 0x0000000115df5200 bin/maci64/libmwmcr.dylib+00643584 _Z19mnPrintErrorMessageRKNSt3__112basic_stringIcNS_11char_traitsIcEENS_9allocatorIcEEEE+00023776

[ 6] 0x0000000115def3df bin/maci64/libmwmcr.dylib+00619487 _Z22mnInstallCrashHandlersv+00000495

[ 7] 0x00007fff7245bdfe /usr/lib/libc++abi.dylib+00060926 _ZSt11__terminatePFvvE+00000008

[ 8] 0x00007fff7245bbe2 /usr/lib/libc++abi.dylib+00060386 __cxa_get_exception_ptr+00000000

[ 9] 0x00007fff7244ebb9 /usr/lib/libc++abi.dylib+00007097 __cxa_get_globals+00000000

[ 10] 0x00007fff73c5885a /usr/lib/libobjc.A.dylib+00092250 objc_exception_throw+00000362

[ 11] 0x00007fff47ba0cff /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation+00994559 +[NSException raise:format:]+00000201

[ 12] 0x00007fff49e37724 /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation+00018212 -[NSPlaceholderString initWithFormat:locale:arguments:]+00000115

[ 13] 0x00007fff49e37681 /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation+00018049 +[NSString stringWithFormat:]+00000169

[ 14] 0x000000011fa79ffe bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01863678 wuusgJAD+00000558

[ 15] 0x000000011fa75729 bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01845033 bKQIstXI+00000009

[ 16] 0x000000011fb4876a bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+02709354 PfahsAce+00000570

[ 17] 0x000000011fa79050 bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01859664 kjvRvBnv+00000704

[ 18] 0x000000011fa78ead bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01859245 kjvRvBnv+00000285

[ 19] 0x000000011fa792b2 bin/maci64/matlab_startup_plugins/lmgrimpl/libmwlmgrimpl.dylib+01860274 jpORHPny+00000130

[ 20] 0x00007fff74f1a305 /usr/lib/system/libsystem_pthread.dylib+00013061 _pthread_body+00000126

[ 21] 0x00007fff74f1d26f /usr/lib/system/libsystem_pthread.dylib+00025199 _pthread_start+00000070

[ 22] 0x00007fff74f19415 /usr/lib/system/libsystem_pthread.dylib+00009237 thread_start+00000013

[Walter Roberson]

(It looks like you are running Mojave, which is supposed to be supported with R2018b.)

I wonder... what is your system language setting?

Also, what kind of license are you using? The traceback mentions libraries that are used for license resolution.

[Mars]

Thank you so much for your great help!

[Walter Roberson]

Did you resolve the problem?

[Mars]

Thank you for your message.

I have tried many methods. But the problem has not yet resolved.

[Walter Roberson]

You should contact Mathworks for free installation support.

[Priyanka Matta]

Please help solve this problem.

I shall be highly thankful.

Segmentation violation detected at Thu Jun 17 14:03:02 2021 +0530

--------------------------------------------------------------------------------

Configuration:

Crash Decoding : Disabled - No sandbox or build area path

Crash Mode : continue (default)

Default Encoding : UTF-8

Deployed : false

Graphics Driver : Intel Inc. Intel(R) Iris(TM) Plus Graphics 655 Version 2.1 INTEL-12.10.26

Java Version : Java 1.8.0_181-b13 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

MATLAB Architecture : maci64

MATLAB Entitlement ID : 6257193

MATLAB Root : /Applications/R2019a

MATLAB Version : 9.6.0.1072779 (R2019a)

OpenGL : hardware

Operating System : Mac OS Version 10.14.6 (Build 18G9028)

Process ID : 4254

Processor ID : x86 Family 6 Model 142 Stepping 10, GenuineIntel

Session Key : 0746559f-5444-4772-b170-67aff82db37a

Window System : Quartz

Fault Count: 1

Abnormal termination:

Segmentation violation

Register State (from fault):

RAX = 6250587edd72d6fa RBX = d1c8fc16df80a032

RCX = 000070000bca1a80 RDX = 000000010e3a4b2f

RSP = 0000000000000004 RBP = 000000010e387a60

RSI = 000000000000014d RDI = 00007fc20d8f3629

R8 = 00007fc2151cb480 R9 = 00007fc20d8f3600

R10 = 00007fc20d8f3627 R11 = 00007fc20d8f3629

R12 = 000070000bca1af0 R13 = 000000010e380996

R14 = 0000000000000001 R15 = 00007fc20d8f3600

RIP = 0000000000000004 RFL = 0000000023f4c44f

CS = 00007fc20d8f3627 FS = 0000000023f4c44e GS = 0000000000005000

Stack Trace (from fault):

[ 0] 0x000000010bd46ee1 bin/maci64/libmwfl.dylib+00007905 _ZN10foundation4core4diag15stacktrace_base7captureERKNS1_14thread_contextEm+00000049

[ 1] 0x000000010bd4cc65 bin/maci64/libmwfl.dylib+00031845 _ZN10foundation4core4test17terminate_handledERKNSt3__112basic_stringIcNS2_11char_traitsIcEENS2_9allocatorIcEEEE+00006421

[ 2] 0x000000010bd4b095 bin/maci64/libmwfl.dylib+00024725 _ZN10foundation4core4diag13terminate_logEPKcPK17__darwin_ucontext+00000149

[ 3] 0x0000000111d92e27 bin/maci64/libmwmcr.dylib+00671271 _Z19mnPrintErrorMessageRKNSt3__112basic_stringIcNS_11char_traitsIcEENS_9allocatorIcEEEE+00013063

[ 4] 0x0000000111d909b7 bin/maci64/libmwmcr.dylib+00661943 _Z19mnPrintErrorMessageRKNSt3__112basic_stringIcNS_11char_traitsIcEENS_9allocatorIcEEEE+00003735

[ 5] 0x0000000111d8e144 bin/maci64/libmwmcr.dylib+00651588 mnFatalSignalHandler+00000148

[ 6] 0x00007fff7c3dab5d /usr/lib/system/libsystem_platform.dylib+00019293 _sigtramp+00000029

[ 7] 0x5d7fa92300000210 <unknown-module>+00000000

[ 8] 0x000000010e37f950 /Applications/R2019a/bin/maci64/libssl.1.0.0.dylib+00026960 ssl3_connect+00000592

[ 9] 0x00000001115e39f8 /Applications/R2019a/bin/maci64/libPocoNetSSL.48.dylib+00051704 _ZN4Poco3Net16SecureSocketImpl10connectSSLEb+00000328

[ 10] 0x00000001115e3d4b /Applications/R2019a/bin/maci64/libPocoNetSSL.48.dylib+00052555 _ZN4Poco3Net16SecureSocketImpl7connectERKNS0_13SocketAddressERKNS_8TimespanEb+00000203

[ 11] 0x00000001115e720c /Applications/R2019a/bin/maci64/libPocoNetSSL.48.dylib+00066060 _ZN4Poco3Net22SecureStreamSocketImpl7connectERKNS0_13SocketAddressERKNS_8TimespanE+00000028

[ 12] 0x00000001114723ea /Applications/R2019a/bin/maci64/libPocoNet.48.dylib+00246762 _ZN4Poco3Net11HTTPSession7connectERKNS0_13SocketAddressE+00000026

[ 13] 0x00000001115dd012 /Applications/R2019a/bin/maci64/libPocoNetSSL.48.dylib+00024594 _ZN4Poco3Net18HTTPSClientSession7connectERKNS0_13SocketAddressE+00000210

[ 14] 0x0000000111458bdd /Applications/R2019a/bin/maci64/libPocoNet.48.dylib+00142301 _ZN4Poco3Net17HTTPClientSession9reconnectEv+00000141

[ 15] 0x000000011145832b /Applications/R2019a/bin/maci64/libPocoNet.48.dylib+00140075 _ZN4Poco3Net17HTTPClientSession11sendRequestERNS0_11HTTPRequestE+00000171

[ 16] 0x000000011c96e199 bin/maci64/libmwflhttpclient.dylib+00033177 _ZNK10foundation10httpclient20POCOWebServiceClient27handleWebServiceTransactionERKNSt3__112basic_stringIcNS2_11char_traitsIcEENS2_9allocatorIcEEEERKNS2_3mapIS9_S9_NS2_4lessIS9_EENS6_INS2_4pairIS9_S9_EEEEEERNS2_13basic_istreamIcS5_EEliSA_NS2_8functionIFviSM_EEE+00003161

[ 17] 0x000000011c96fdc3 bin/maci64/libmwflhttpclient.dylib+00040387 _ZNK10foundation10httpclient20POCOWebServiceClient27handleWebServiceTransactionERKNSt3__112basic_stringIcNS2_11char_traitsIcEENS2_9allocatorIcEEEERKNS2_3mapIS9_S9_NS2_4lessIS9_EENS6_INS2_4pairIS9_S9_EEEEEESA_iSA_NS2_8functionIFviRNS2_13basic_istreamIcS5_EEEEE+00000163

[ 18] 0x000000011c967f4a bin/maci64/libmwflhttpclient.dylib+00008010 _ZNK10foundation10httpclient16WebServiceClient25makeWebServiceTransactionERKNSt3__112basic_stringIcNS2_11char_traitsIcEENS2_9allocatorIcEEEERKNS2_3mapIS9_S9_NS2_4lessIS9_EENS6_INS2_4pairIS9_S9_EEEEEESA_RNS1_18WebServiceResponseEiiSA_+00000138

[ 19] 0x000000011c7f1126 bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00131366 _ZNK4ddux6detail30UsageDataCollectionServiceImpl15logSessionStartERKN26UsageDataCollectionService18SessionStartParamsE+00018230

[ 20] 0x000000011c7fb243 bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00172611 _ZNK4ddux6detail30UsageDataCollectionServiceImpl18flushErrorMessagesEv+00001251

[ 21] 0x000000011c7f21f3 bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00135667 _ZNK4ddux6detail30UsageDataCollectionServiceImpl17logUnhandledErrorERKN26UsageDataCollectionService21UnhandledErrorMessageE+00000211

[ 22] 0x000000011c7d4472 bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00013426 _ZN4ddux16DDUXServiceProxyclERKNS_25SendUnhandledErrorMessageERKN10foundation7msg_svc8exchange7RoutingE+00000674

[ 23] 0x000000011c7e87f7 bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00096247 _ZN4ddux25SendUnhandledErrorMessageC1ERKNSt3__112basic_stringIcNS1_11char_traitsIcEENS1_9allocatorIcEEEES9_S9_+00000983

[ 24] 0x000000011c7e3992 bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00076178 _ZN4ddux16DDUXServiceProxyclERKNS_26SendUserSessionStopMessageERKN10foundation7msg_svc8exchange7RoutingE+00048450

[ 25] 0x000000011c7e36db bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00075483 _ZN4ddux16DDUXServiceProxyclERKNS_26SendUserSessionStopMessageERKN10foundation7msg_svc8exchange7RoutingE+00047755

[ 26] 0x000000010b99da97 bin/maci64/libmwms.dylib+00789143 _ZN10foundation7msg_svc8exchange6detail23DefaultMessageQueueImpl15deliverMessagesEPNS1_19DefaultMessageQueueERKN7mwboost10shared_ptrIS3_EE+00000119

[ 27] 0x000000011c7e431c bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00078620 _ZN4ddux16DDUXServiceProxyclERKNS_26SendUserSessionStopMessageERKN10foundation7msg_svc8exchange7RoutingE+00050892

[ 28] 0x000000011c7e4174 bin/maci64/ddux/ddux_impl/mwddux_impl.dylib+00078196 _ZN4ddux16DDUXServiceProxyclERKNS_26SendUserSessionStopMessageERKN10foundation7msg_svc8exchange7RoutingE+00050468

[ 29] 0x0000000109ab81ec /Applications/R2019a/bin/maci64/libmwboost_thread.dylib+00012780 _ZN7mwboost6thread21start_thread_noexceptEv+00000380

[ 30] 0x00007fff7c3e32eb /usr/lib/system/libsystem_pthread.dylib+00013035 _pthread_body+00000126

[ 31] 0x00007fff7c3e6249 /usr/lib/system/libsystem_pthread.dylib+00025161 _pthread_start+00000066

[ 32] 0x00007fff7c3e240d /usr/lib/system/libsystem_pthread.dylib+00009229 thread_start+00000013

Answer 1

[PARAM JIT]

Hi anyone solved the problem?

[Cheng Guo]

No, I still have similar problem in MATLAB 2019a.

Answer 2

[angelo Nirina]

i have the same problem.

matlab R2018

mac book pro mojave 10.14

[Deddo Hellong]

i have the same problem,

matlab R2018b

macbook pro mojave 10.14

Answer 3

[Thomas Yu]

I have a same problem on macOS big sur 11.0 beta7 MacBook Pro

Answer 4

[Qin Yingjie]

Hi all, did anyone solve the problem? I am encountering exactly the same problem on Mac OS 10.14.6.

Answer 5

[Edson Silva]

This solved my problem

1) Open finder

2) Go -> Go to Folder (~/Library/Application Support/MathWorks/MATLAB/R2019b)

3) Delete 'MATLABDesktop.xml'

4) Reopen Matlab

[jaydeequeue]

This seemed to work for me initially, but failed the next time I ran the same command.