Sign in doesn't work

I'm using Matlab 2019b update 5 on Windows 10 and can't sign into my account. Without that the Add-Ons tab is not working.
When I press the sign in button nothing happens.

9 comentarios

Star Strider
Star Strider el 6 de Mayo de 2020
First, see if closing and re-starting MATLAB solves it.
If that fails, see if rebooting your computer solves it.
If that also fails, use the Contact Us telephone handset icon in the upper right corner of this page to get Tech Support help.
Ivan Chebykin
Ivan Chebykin el 6 de Mayo de 2020
Reboot and restart didn't help, even reinstallation didn't. Will try support.
Star Strider
Star Strider el 6 de Mayo de 2020
Worth a shot, anyway.
You have my sympathies!
Sai Bhargav Avula
Sai Bhargav Avula el 11 de Mayo de 2020
is the problem resolved?
Longfrei Bai
Longfrei Bai el 28 de Sept. de 2021
I have the same issue with R2021b
Ivan Chebykin
Ivan Chebykin el 28 de Sept. de 2021
Full unistall and resistall helped me
Christof Hadamek
Christof Hadamek el 22 de Nov. de 2021
did this 3 times. didnt work
Deniz Erkan
Deniz Erkan el 29 de Sept. de 2022
I have the same issue reinstallation didnt work. How did you solve it?
Jan
Jan el 29 de Sept. de 2022
@Deniz Erkan: Did you see, that the formerly posting persons did not explain, what happens? "can't sign into my account" does not allow to understand, what's going on - maybe a wrong password?
Please open a new question and add details.

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el 6 de Mayo de 2020

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Jan
el 29 de Sept. de 2022

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