error pops up whenever I try to install an add-on in ubuntu.

Hi, I was trying to install add-on of Simulink Support Package for Parrot Minidrones, and this error popped up for all the add-ons I tried to install after that too. Kindly look into the matter, thankyou.

[Walter Roberson]

Have you experimented with installing through https://www.mathworks.com/matlabcentral/fileexchange/70363-matlab-support-package-for-parrot-drones ?

[Jai Jobanputra]

I tried doing it, I was able to download parrotio.mlpkginstall, but the same error pops up when I try to initiate it (by trying to open the file while navigating in matlab) .

Answer 1

[Jemima Pulipati]

Hello,

When installing a support package, this error message is typically caused by a connection error, a permissions related issue, or a corrupted install. You may try the following steps to resolve the issue:

• Please attempt to resolve the error by starting MATLAB with elevated privileges to resolve any permissions issues.

• You may try an offline installation of the support package; an offline installation may bypass any connection errors. For information on performing an offline installation, please refer to the following article:

How do I Download and Install a Support Package on an Offline Machine?

• You may perform a clean installation of the support packages. To do this, follow these steps:

How do I perform a clean re-installation of a Support Package?

If the issue still persists, you may contact Contact Support.