How to buy a new toolbox with a subscription running
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Hi, this is my license situation:
Matlab, Simulink, Curve fitting toolbox, Simscape toolbox, Simscape electrical toolbox.
At the end of 2020 I bought one year license maintenance, that will expire at the end of 2021.
I didn't upgrade the 2020a installation yet, but thats my fault, I will update to 2021a maybe.
Now I'd like to buy Simscape Fluids, but what will be of the one year update included with the purchase of the toolbox?
I should need to align my product maintenance end, how can I? How does this usually work out?
John D'Errico el 2 de Feb. de 2021
Editada: John D'Errico el 2 de Feb. de 2021
You can only get valid answers by contacting customer service. Answers is not that. So anything we tell you will be made by someone who is acting at best on a volunteer basis. Ok, you might get lucky, and catch someone who does know the answer, works for The MathWorks, and who is willing to tell you in a public forum.
Far better to just pose the question to the correct place directly.