polyspace metrics - Multiple user at a time

I configured polyspace metrics server on build pc with server name as its IP and PortNum as default.

I was able to open the polyspace metrics on web browser using http://IP_Of_Build_PC:8080/#

i am trying to do the same on another pc(slave pc). I configure server name as IP of build PC and port as 12427. I am not able to open metrics either directly through web browser or through polyspace --> metrics---> open metrics.

i started polyspace metrics server on both PCs before trying above step.

Answer 1

[Anirban]

You should stop the Metrics server running on the slave.

You can also check a few things:

1) Are you able to ping the build server from the slave? Otherwise, there is a problem to fix there.

2) Are you entering http://IP_Of_Build_PC:8080/# on the web browser in the slave?

[Darshan Gade]

How can i ping build server from slave?

Yes i tried entering http://IP_Of_Build_PC:8080/# on the web browser in the slave, metrics is not opening.

i tried stopping server on slave and tried opening web url but not working.

[Anirban]

You can use the ping command on the command line of your slave and see if the communication with the server works (that is, you are getting bytes of data from the server), or if there are errors. This is a simple check to see if a firewall is preventing communication between the machine you consider as the slave and the build server.

See examples in the ping documentation for Windows or Linux. The basic command syntax is simply:

ping servername

or

ping serveripaddress

You can also use telnet on the command line of your slave and see if the port on the build server is accessible. The basic command syntax is simply:

telnet servername portnumber

or

telnet serveripaddress portnumber

If there are no errors and a new command window opens, you can consider that the port is open. Note that in Windows, you will have to explicitly enable the Telnet Client. See examples here, for instance.

If either of these fail, then you will have to take up the issue with your IT administrator. Otherwise, there is more investigation required about what might be happening.

[Darshan Gade]

Thanks for the update.

It was firewall issue. i used telnet to check communication status in port number 12427 and firewall was blocking it. Internal IS team have resolved issue.