MATLAB Web Apps are not supported on this device (Phone)

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Marcos
Marcos el 21 de Mzo. de 2021
Comentada: Cris LaPierre el 22 de Mzo. de 2021
Good night everybody,
I am currently trying to develop a MATLAB Web App on MATLAB Web Server R2020b. This application works fine on Desktop, however if I try to access it on any phone an error "MATLAB Web Apps are not supported on this device" appears. I have accessed the link (https://es.mathworks.com/help/compiler/webapps/supported-browsers-and-platform-incompatibilities.html#:~:text=Web%20apps%20are%20compatible%20with,Chrome%E2%84%A2%20browser%20on%20Chromebooks.) of the error and there is nothing about incompatibility with phones. Are phones and maybe some other devices unhandled by Web Apps or this is some unrelated error which I can't manage to find? As an example, if I try to access with Chrome or Firefox on a Pixel 2 the error of the image appears, however if I turn on "View in desktop mode" it works correctly and I can see my app.
Thank you all,
Marcos

Respuestas (1)

Cris LaPierre
Cris LaPierre el 21 de Mzo. de 2021
Perhaps this page?
MATLAB Online, Simulink Online, and Self-Paced Training are currently not supported on smartphones or tablets. Use MATLAB Mobile to access MATLAB on your iPhone, iPad, or Android device.
  2 comentarios
Marcos
Marcos el 22 de Mzo. de 2021
So is MATLAB Online related to the MATLAB Web App Server? The strange thing is also that if I use the responsive option in Chrome in a desktop computer the incompatible browser error appears. I see this comes from JavaScript, maybe there is an option to disable it on the server?
Cris LaPierre
Cris LaPierre el 22 de Mzo. de 2021
The message seems to be a result of an auto-diagnostic, so I wouldn't be optimistic. Best would be to check with customer support.

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