MATLAB R2013a is not installing.

I'm trying to install MATLAB R2013a. I'm getting error while installing. When I invoke the "setup.exe" program in the setup, it closes automatically with generating a error file...

Please give me some help that why it comes like this.

I'm displaying that error file below.

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000778aec75, pid=6056, tid=3272
#
# JRE version: 6.0_17-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (14.3-b01 mixed mode windows-amd64 )
# Problematic frame:
# C  [ntdll.dll+0x4ec75]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

---------------  T H R E A D  ---------------

Current thread (0x000000000091a000):  JavaThread "main" [_thread_in_Java, id=3272, stack(0x0000000000030000,0x0000000000130000)]

siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff

Registers:
EAX=0x000000000011b478, EBX=0x0000000000000002, ECX=0x000000000011b548, EDX=0x000000000011b4b8
ESP=0x000000000011b468, EBP=0x000007fee62280b0, ESI=0x0000000000000020, EDI=0x0000000000000000
EIP=0x00000000778aec75, EFLAGS=0x0000000000010202

Top of Stack: (sp=0x000000000011b468)
0x000000000011b468:   0000000000000202 0000000077867549
0x000000000011b478:   000007fffffde000 000000002ca08310
0x000000000011b488:   000000002caaac40 0000000000000000
0x000000000011b498:   000000000011b680 000000000011b6b0
0x000000000011b4a8:   000000000011b5b0 0000000100000001
0x000000000011b4b8:   0000000000130000 000000000010b000
0x000000000011b4c8:   000000000011bcd0 000000000332395c
0x000000000011b4d8:   0000000003323110 0000000000000000
0x000000000011b4e8:   00000000064ec430 000000000011bcd0
0x000000000011b4f8:   000000000011bca0 00000000032e6f7a
0x000000000011b508:   00000000032e6f10 0000000000000000
0x000000000011b518:   0000000000000000 000000000011bca0
0x000000000011b528:   000000000011bd50 00000000032b59ae
0x000000000011b538:   00000000032b4e90 0000000000000000
0x000000000011b548:   000000000011bda8 000000000011bd50
0x000000000011b558:   000000000011bd50 00000000032b59ae 

Instructions: (pc=0x00000000778aec75)
0x00000000778aec65:   00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00
0x00000000778aec75:   0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29 

Stack: [0x0000000000030000,0x0000000000130000],  sp=0x000000000011b468,  free space=941k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [ntdll.dll+0x4ec75]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v  blob 0x00000000032e7039
j  java.util.Properties$LineReader.readLine()I+62
j  java.util.Properties.load0(Ljava/util/Properties$LineReader;)V+7
j  java.util.Properties.load(Ljava/io/InputStream;)V+10
j  java.util.logging.LogManager.readConfiguration(Ljava/io/InputStream;)V+13
j  java.util.logging.LogManager.readConfiguration()V+181
j  java.util.logging.LogManager$2.run()Ljava/lang/Object;+4
v  ~StubRoutines::call_stub
j  java.security.AccessController.doPrivileged(Ljava/security/PrivilegedExceptionAction;)Ljava/lang/Object;+0
j  java.util.logging.LogManager.readPrimordialConfiguration()V+40
j  java.util.logging.LogManager.getLogManager()Ljava/util/logging/LogManager;+9
j  java.util.logging.Logger.<init>(Ljava/lang/String;Ljava/lang/String;)V+10
j  java.util.logging.LogManager$RootLogger.<init>(Ljava/util/logging/LogManager;)V+9
j  java.util.logging.LogManager$RootLogger.<init>(Ljava/util/logging/LogManager;Ljava/util/logging/LogManager$1;)V+2
j  java.util.logging.LogManager$1.run()Ljava/lang/Object;+128
v  ~StubRoutines::call_stub
j  java.security.AccessController.doPrivileged(Ljava/security/PrivilegedAction;)Ljava/lang/Object;+0
j  java.util.logging.LogManager.<clinit>()V+20
v  ~StubRoutines::call_stub
j  java.util.logging.Logger.getLogger(Ljava/lang/String;)Ljava/util/logging/Logger;+0
j  com.google.inject.internal.Stopwatch.<clinit>()V+5
v  ~StubRoutines::call_stub
j  com.google.inject.InjectorBuilder.<init>()V+5
j  com.google.inject.Guice.createInjector(Lcom/google/inject/Stage;Ljava/lang/Iterable;)Lcom/google/inject/Injector;+4
j  com.google.inject.Guice.createInjector(Ljava/lang/Iterable;)Lcom/google/inject/Injector;+4
j  com.google.inject.Guice.createInjector([Lcom/google/inject/Module;)Lcom/google/inject/Injector;+4
j  com.mathworks.wizard.WizardLauncher.getLogger()Lcom/mathworks/instutil/logging/AppLogger;+16
j  com.mathworks.wizard.WizardLauncher.start([Ljava/lang/String;[Lcom/google/inject/Module;)Lcom/mathworks/wizard/ExitHandler;+0
j  com.mathworks.wizard.AbstractLauncher.launch(Ljava/util/Collection;[Lcom/google/inject/Module;)V+44
j  com.mathworks.wizard.AbstractLauncher.launchStandalone([Ljava/lang/String;[Lcom/google/inject/Module;)V+53
j  com.mathworks.professionalinstaller.Launcher.main([Ljava/lang/String;)V+14
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x000000002b962800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5112, stack(0x000000002c1a0000,0x000000002c2a0000)]
  0x000000002b95f000 JavaThread "CompilerThread1" daemon [_thread_blocked, id=3596, stack(0x000000002c0a0000,0x000000002c1a0000)]
  0x000000002b95a800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5932, stack(0x000000002bfa0000,0x000000002c0a0000)]
  0x000000002b955800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5760, stack(0x000000002bea0000,0x000000002bfa0000)]
  0x000000002b953000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4256, stack(0x000000002bda0000,0x000000002bea0000)]
  0x000000002b8bd800 JavaThread "Finalizer" daemon [_thread_blocked, id=1048, stack(0x000000002bca0000,0x000000002bda0000)]
  0x000000002b8ae800 JavaThread "Reference Handler" daemon [_thread_blocked, id=5308, stack(0x000000002bba0000,0x000000002bca0000)]
=>0x000000000091a000 JavaThread "main" [_thread_in_Java, id=3272, stack(0x0000000000030000,0x0000000000130000)]

Other Threads:
  0x000000002b8a5000 VMThread [stack: 0x000000002baa0000,0x000000002bba0000] [id=3700]
  0x000000002b967800 WatcherThread [stack: 0x000000002c2a0000,0x000000002c3a0000] [id=5252]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 2368K, used 1790K [0x0000000006370000, 0x0000000006600000, 0x0000000010e10000)
  eden space 2112K,  72% used [0x0000000006370000, 0x00000000064ef8b8, 0x0000000006580000)
  from space 256K,  99% used [0x00000000065c0000, 0x00000000065ffff8, 0x0000000006600000)
  to   space 256K,   0% used [0x0000000006580000, 0x0000000006580000, 0x00000000065c0000)
 tenured generation   total 5312K, used 98K [0x0000000010e10000, 0x0000000011340000, 0x0000000026370000)
   the space 5312K,   1% used [0x0000000010e10000, 0x0000000010e288a0, 0x0000000010e28a00, 0x0000000011340000)
 compacting perm gen  total 21248K, used 3628K [0x0000000026370000, 0x0000000027830000, 0x000000002b770000)
   the space 21248K,  17% used [0x0000000026370000, 0x00000000266fb068, 0x00000000266fb200, 0x0000000027830000)
No shared spaces configured.

Dynamic libraries:
0x0000000140000000 - 0x0000000140044000   d:\softwares\matlab r2013a\bin\win64\setup.exe
0x0000000077860000 - 0x0000000077a0c000   C:\Windows\SYSTEM32\ntdll.dll
0x0000000071100000 - 0x000000007114d000   C:\Program Files\AVAST Software\Avast\snxhk64.dll
0x0000000077530000 - 0x000000007764f000   C:\Windows\system32\KERNEL32.dll
0x000007fefdd80000 - 0x000007fefddec000   C:\Windows\system32\KERNELBASE.dll
0x0000000180000000 - 0x0000000180086000   d:\softwares\matlab r2013a\bin\win64\java_launcher.dll
0x0000000077430000 - 0x000000007752a000   C:\Windows\system32\USER32.dll
0x000007fefeaa0000 - 0x000007fefeb07000   C:\Windows\system32\GDI32.dll
0x000007feffae0000 - 0x000007feffaee000   C:\Windows\system32\LPK.dll
0x000007fefe3d0000 - 0x000007fefe49a000   C:\Windows\system32\USP10.dll
0x000007feff9d0000 - 0x000007feffa6f000   C:\Windows\system32\msvcrt.dll
0x000007fefec40000 - 0x000007feff9c7000   C:\Windows\system32\SHELL32.dll
0x000007fefe320000 - 0x000007fefe391000   C:\Windows\system32\SHLWAPI.dll
0x000007fefce20000 - 0x000007fefce2c000   C:\Windows\system32\VERSION.dll
0x0000000060b20000 - 0x0000000060bf2000   d:\softwares\matlab r2013a\bin\win64\MSVCR100.dll
0x0000000060a80000 - 0x0000000060b18000   d:\softwares\matlab r2013a\bin\win64\MSVCP100.dll
0x000007fefdba0000 - 0x000007fefdbf7000   C:\Windows\system32\apphelp.dll
0x000007fef8150000 - 0x000007fef81aa000   C:\Windows\AppPatch\AppPatch64\AcLayers.DLL
0x000007fefa710000 - 0x000007fefa780000   C:\Windows\system32\WINSPOOL.DRV
0x000007fefa140000 - 0x000007fefa158000   C:\Windows\system32\MPR.dll
0x000007fefeb10000 - 0x000007fefec3e000   C:\Windows\system32\RPCRT4.dll
0x000007fee5fe0000 - 0x000007fee6447000   C:\Windows\AppPatch\AppPatch64\AcXtrnal.DLL
0x000007fef7630000 - 0x000007fef7681000   C:\Windows\AppPatch\AppPatch64\AcGenral.DLL
0x000007fefdb70000 - 0x000007fefdb95000   C:\Windows\system32\SspiCli.dll
0x000007fefe4a0000 - 0x000007fefe6a2000   C:\Windows\system32\ole32.dll
0x0000000071460000 - 0x0000000071463000   C:\Windows\system32\sfc.dll
0x000007fef9d30000 - 0x000007fef9d40000   C:\Windows\system32\sfc_os.DLL
0x000007fefd010000 - 0x000007fefd02e000   C:\Windows\system32\USERENV.dll
0x000007fefdcd0000 - 0x000007fefdcdf000   C:\Windows\system32\profapi.dll
0x000007fefc330000 - 0x000007fefc348000   C:\Windows\system32\dwmapi.dll
0x000007fefe0a0000 - 0x000007fefe17b000   C:\Windows\system32\ADVAPI32.dll
0x000007feffa70000 - 0x000007feffa8f000   C:\Windows\SYSTEM32\sechost.dll
0x000007fefe3a0000 - 0x000007fefe3ce000   C:\Windows\system32\IMM32.DLL
0x000007fefe980000 - 0x000007fefea89000   C:\Windows\system32\MSCTF.dll
0x000007fefc580000 - 0x000007fefc5d6000   C:\Windows\system32\uxtheme.dll
0x0000000078870000 - 0x0000000078ecd000   d:\softwares\matlab r2013a\sys\java\jre\win64\jre\bin\server\jvm.dll
0x000007fefb9e0000 - 0x000007fefba1b000   C:\Windows\system32\WINMM.dll
0x000007fefdc00000 - 0x000007fefdc0f000   C:\Windows\system32\CRYPTBASE.dll
0x000000007a440000 - 0x000000007a44e000   d:\softwares\matlab r2013a\sys\java\jre\win64\jre\bin\verify.dll
0x000000007a070000 - 0x000000007a097000   d:\softwares\matlab r2013a\sys\java\jre\win64\jre\bin\java.dll
0x000000007a540000 - 0x000000007a54a000   d:\softwares\matlab r2013a\sys\java\jre\win64\jre\bin\hpi.dll
0x0000000077a20000 - 0x0000000077a27000   C:\Windows\system32\PSAPI.DLL
0x000007fefe280000 - 0x000007fefe319000   C:\Windows\system32\CLBCatQ.DLL
0x000007fefe1a0000 - 0x000007fefe277000   C:\Windows\system32\OLEAUT32.dll
0x000000007a370000 - 0x000000007a382000   d:\softwares\matlab r2013a\sys\java\jre\win64\jre\bin\zip.dll

VM Arguments:
jvm_args: -Djava.ext.dirs=d:\softwares\matlab r2013a\sys\java\jre\win64\jre\lib\ext;d:\softwares\matlab r2013a\java\jar;d:\softwares\matlab r2013a\java\jar\ja_JP;d:\softwares\matlab r2013a\java\jar\zh_CN;d:\softwares\matlab r2013a\java\jarext;d:\softwares\matlab r2013a\java\jarext\axis2;d:\softwares\matlab r2013a\java\jarext\guice;d:\softwares\matlab r2013a\java\jarext\webservices; vfprintf -Xmx512m 
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=d:\softwares\matlab r2013a\bin\win64;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\MiKTeX 2.9\miktex\bin\;C:\Program Files\MATLAB\R2012a\runtime\win64;C:\Program Files\MATLAB\R2012a\bin
USERNAME=Sabarinathan
OS=Windows_NT
PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 5 Stepping 3, AuthenticAMD

---------------  S Y S T E M  ---------------

OS: Windows Vista Build 6000 

CPU:total 4 (4 cores per cpu, 1 threads per core) family 16 model 5 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext, sse4a

Memory: 4k page, physical 1834216k(149388k free), swap 3749328k(777940k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (14.3-b01) for windows-amd64 JRE (1.6.0_17-b04), built on Oct 11 2009 00:46:08 by "java_re" with MS VC++ 8.0

time: Tue Jul 09 17:50:00 2013
elapsed time: 0 seconds

[Kaustubha Govind]

Please contact MathWorks Installation Support for free help regarding install issues.

Answer 1

[Ravi]

Is it 32-bit 0r 64 bit.... Both your system & MATLAB 32 or 64 bit should match... I thnk some files are missing in your folder... Copy or extract again and try..... After you unistall previous MATLAB version... Make sure to remove all the temporary files of MATLAB in your pc....

[Sabarinathan Vadivelu]

I'm using Windows 7 64 bit... How to see MATLAB 32 or 64?