Add-On explorer is stuck at loading screen - all white!

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Adem-Can Agdas
Adem-Can Agdas el 28 de Jul. de 2021
Comentada: Image Analyst el 12 de Dic. de 2023
I want to add an add-on to MATLAB, but the Add-On explorer doesn't work at all. When I click on "Get More Apps" all I get is the loading screen, which goes on forever.
I am using the R2021a version on Windows 10. I made sure I am logged in with my academic e-mail, which does have an academic license. I also tried restarting my computer, but that didn't work either.
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Mark Wendler
Mark Wendler el 12 de Dic. de 2023
SAme here R2023b
Image Analyst
Image Analyst el 12 de Dic. de 2023
@Mark Wendler, so same solution. Did you try my Answer? If not why not? You can call the Mathworks for all installation questions, even student licenses. Call tech support and CALL THEM. Talk to a real live, friendly tech support person. In the US their number is (508)647-7000. Call them today. If you won't call them then tell us why you won't.

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Respuestas (1)

Image Analyst
Image Analyst el 8 de Ag. de 2023
Editada: Image Analyst el 8 de Ag. de 2023
Your fastest route to success is to do exactly what it says to do in the FAQ:
https://matlab.fandom.com/wiki/FAQ#After_installation,_MATLAB_crashes_or_gives_an_error_message_when_I_try_to_run_MATLAB.
Once it's resolved, please come back here and say what was done to fix it.

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