Why do I receive "To use the software again, Renew Software Maintenance Service" message, since I have academic license?

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ALPER ÖCALAN
ALPER ÖCALAN el 18 de Feb. de 2024
Comentada: Image Analyst el 1 de Nov. de 2024
Even though I use MATLAB academic license and can update it annually with my university account, I receive the following error in my last update.
Expired license
To use the software again, Renew Software Maintenance Service.
What is the reason and can you help?
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Anas
Anas el 1 de Nov. de 2024
Im having the same trouble, as a university student with a university email, I think I should have unlimited access for Matlab.
Image Analyst
Image Analyst el 1 de Nov. de 2024
Did you see the answer below? If that doesn't work, call the Mathworks and maybe they can help you find the name of the person at your university that you need to talk to.

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Dyuman Joshi
Dyuman Joshi el 18 de Feb. de 2024
Movida: Steven Lord el 18 de Feb. de 2024
It would be best to contact your university IT admin for this.

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