Senior UX Researcher

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Resumen del empleo

Would you like to join a User Experience team that is constantly solving new and exciting design problems in a highly technical area?  Join our cross-functional team and steer projects through the full process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market. 

We're dedicated to crafting clear and effective user experiences for technical software products that improve the world. You may be right for this role if you are: 

• Energized by learning from customers and love tackling exciting problems 
• Passionate about the user experience and want to join a dynamic UX team that is constantly solving new and exciting problems 
• Interested in being a core member of the development team that builds products that make the world a better place 
• Interested in improving programming workflows for scientists and engineers 

Our user experience team has over 100 passionate user experience professionals with experience in user research, usability testing and design.  As strategic business partners, we work closely with our product teams and contribute throughout the product development life cycle to develop new products, features, and enhance legacy products.   

Learn more about our UX department 

Responsabilidades

As a Senior UX Researcher, you will collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications. You will follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems. 

• Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints 
• Conduct user research, identify user pains, and study user workflows to impact strategy and product direction 
• Act as an advocate for our technical users 
• Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting 
• Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback 
• Help promote standard methodologies in design, research, and accessibility within the user experience and engineering teams and across the company
• Contribute to requirements and collaborate on design documents

Cualificaciones mínimas

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Cualificaciones adicionales

STEM Degree (e.g., Information Design, Industrial or Mechanical Engineering, Psychology, Human Computer Interaction, or other relevant degree)

Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro) 

Experience with a variety of quantitative and qualitative research methodologies 

Knowledge of MATLAB, other programming languages (Python, C++, R, or JS), or GitHub is a plus 

¿Por qué MathWorks?

Porque tendrá la oportunidad de colaborar con personas brillantes y energéticas, así como participar en el desarrollo de productos de software que contribuyen al avance tecnológico global. También formará parte de una empresa que está firmemente comprometida a hacer lo correcto frente a sus empleados, clientes y la comunidad local.

MathWorks desarrolla MATLAB y Simulink, las aplicaciones de software de cálculo técnico líderes utilizadas por ingenieros y científicos. La empresa cuenta con más de 6.500 empleados en 16 países, con sede en Natick, Massachusetts, EE. UU. MathWorks es una empresa de propiedad privada que viene obteniendo ganancias lucrativas anuales desde su fundación en 1984.

YOU + MathWorks = Unlimited Possibilities

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